RIGHT OF WITHDRAWAL
You have the right to withdraw from the order within the withdrawal period without giving any reason. The withdrawal period is fourteen days from the day,
- in the case of a contract of sale: in which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
- in the case of a contract for several goods ordered by the consumer under a single order and delivered separately: where you or a third party named by you, who is not a carrier, has or has taken possession of the last goods,
- in the case of a contract for the delivery of a good in several instalments or pieces: where you or a third party named by you, who is not a carrier, has or has taken possession of the last partial shipment or the final piece.
When several alternatives meet, the last time is decisive. The regulations also apply if the contract deals with both the delivery of goods and services.
To exercise your right of withdrawal, you must inform us (Damnplastic e.U., Björnsongasse 29/14 1130 Vienna, +436648261379, Office@damnplastic.com) through a clear statement (e.g. letter sent by mail or e-mail) about your decision; this Revoke contract, inform. You can use the attached model withdrawal form, which is not required. In doing so, we provide you with a model for the revocation of a purchase contract or the ordering of services.
To maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
IN CASE OF REVOCATION
If you cancel this contract, we will have to repay all payments, that we have received from you, including delivery charges (with the exception of any additional costs arising from choosing a different delivery method than the standard delivery we offer) immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us.
For this repayment, we use the same means of payment that you used in the original transaction unless otherwise agreed with you; In no case, you will be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to Damnplastic e.U. Björnsongasse 29/14 1130 Vienna, immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct costs of returning the goods. You only have to pay for a possible loss in value of the products, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.
OUR INFORMATION OBLIGATION
If we have not complied with the obligation to inform according to § 4 Abs 1 Z8 FAGG, the consumer's right of withdrawal is extended by 12 months. If we meet with our responsibility to notify within this period, the withdrawal period ends 14 days after the date on which the consumer has received the information on the right of withdrawal.
EXCLUSION OF THE RIGHT OF WITHDRAWAL
Orders of individually manufactured and / or made-to-order goods that are not prefabricated and for the manufacture of which an individual selection or determination by the purchaser is decisive, or which are clearly tailored to the personal needs of the purchaser or goods that spoil quickly or whose expiration date would soon be exceeded, cannot be revoked.
End of revocation. Sample withdrawal form:
(If you want to cancel the contract, please fill out this form and send it back) to:
I/we (*) at this moment revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
- Posted on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if using postal way)
(*) Delete inapplicable.